Privacy Policy
We are committed to protecting your Personal Data and your privacy.
This Privacy Policy explains how we collect and store information you provide through the website https://quartzvaultmarc.com (the Quartz Vaultmarc).
The following principles apply:
We want you to be able to make informed decisions about how your Personal Data is used and processed. We use a range of methods to keep you informed, and where specific details are relevant to you, we'll provide them at the appropriate time. We're also happy to address any questions you may have about applicable legal limitations.
1. The Scope?
This Policy describes the types of personal data Quartz Vaultmarc collects about individuals, how that data is processed, shared with third parties, and secured.
Personal data refers to information that relates to an identified or identifiable natural person. A person is considered identifiable if they can be directly identified, or identified through a combination of information we hold or can reasonably access.
"Processing" means any operation involving the use or collection of personal data, including its organization, storage, and management.
Our services are intended for users aged 18 and older. We do not knowingly collect personal data from anyone under 18, and we do not permit such individuals to use our services. If we become aware that personal data has been collected from a person under 18, we will delete it promptly.
2. What Personal Data Do We Hold About You?
When you access our services, channels, or website, we collect personal data. This may occur directly — when you provide it to us — or indirectly, through analysis of how you use our services and channels, or via information received from our third-party partners.
3. You are not required to share personal information with us. However, withholding certain information may limit our ability to provide our services or grant you access to the website.
You are not required to provide us with any personal data. However, choosing not to may prevent us from delivering the Services or limit your access to the website.
4. What personal data do we collect? When you visit our website, we collect the following personal data from you:
This includes information collected automatically when you visit our platform, such as your IP address, access date and time, language settings, browser type, software crash logs, and device information. This data is non-personal and cannot be used to identify you.
Personal Data We receive from you: any personal data you voluntarily provide when connecting to a third-party online trading platform through us.
Personal information you provide to third-party platforms to facilitate trade: this includes your full name, address, phone number, and email address.
5. Legal Basis and Reasons for Processing Personal Data
Your personal data is processed by the Company for the purposes described in this section, in accordance with the applicable legal basis.
The Company may only process personal data concerning you where a valid legal basis exists. The legal grounds on which the Company relies to process your personal data are:
- By submitting personal data through this Website, you consent to its processing for one or more specified purposes, including its transfer to a third-party trading platform.
- In some cases, the Company or a third party may need to process personal data to pursue legitimate interests — such as improving Our Services or defending legal claims.
- Processing is required to fulfil a legal obligation.
To learn more about the processing carried out to protect our legitimate interests, please contact us by email.
Below is a list of purposes and legal grounds under which we may use your personal data.
Scope, Legal Basis
1. At your request, we may share your personal data with third-party companies to facilitate access to digital trading.
You have consented to the processing of your personal data for one or more purposes.
2. To respond to your requests, questions, or concerns, we collect and use personal data as necessary to provide effective support regarding our Services.
Processing is required to serve the legitimate interests of the Company or a third party.
3. Personal data is processed to meet applicable legal, administrative, or judicial obligations.
Processing is required to meet our legal obligations.
4. We may use personal data to improve our Services, including through crash reports and malfunction data collected in connection with the Services.
Processing is required to support the legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of Our Services
Processing data is necessary to serve the legitimate interests of the Company or a third party.
6. To carry out and manage activities required to deliver Our Services — including back-office operations, business development, strategic decision-making, and oversight functions.
Processing is required to serve the legitimate interests of the Company or a third party.
7. We use analytical techniques, including statistical methods, to support decision-making across a range of issues.
Processing is required to serve the legitimate interests of the Company or a third party.
8. To protect our rights, interests, and assets — as well as those of third parties — we may process Personal Data to establish or defend legal claims, in accordance with applicable laws, regulations, agreements, and any relevant terms, conditions, or policies.
Processing is required to serve the legitimate interests of the Company or a third party.
6. Sharing Personal Data with Third Parties We may share your personal data with third parties under specific circumstances. These include service providers who support our operations, regulatory or legal authorities when required by law, business partners involved in delivering our services, and other entities where disclosure is necessary to fulfil a contractual or legal obligation. We take reasonable steps to ensure that any third party receiving your personal data is bound by appropriate data protection obligations consistent with this policy. Where we transfer personal data outside of Canada, we apply safeguards to ensure your data receives a comparable level of protection. By using our services, you acknowledge that such transfers may occur. Withholding consent to share your personal data in required circumstances may prevent us from delivering our services or granting you access to the website.
We may share your Personal Data with third-party service providers that support our operations, including hosting and storage providers and user experience analytics services. You may request that we transmit specific Personal Data to third-party trading platforms of your choosing. In such cases, your Personal Data will be shared with those platforms and will be subject to their respective privacy policies. Your Personal Data may be shared with more than one trading platform. We may also share Personal Data with affiliated entities or business partners where doing so enables us to develop and improve the products and services we offer our customers. Where necessary to protect the rights or assets of third parties, we may disclose Personal Data to regulatory, local, or other competent authorities. We may share your Personal Data with prospective investors, acquirers, or lenders to the Company or any other entity within the group in connection with a proposed or completed transaction — including the transfer or sale of assets, or any merger, restructuring, consolidation, or bankruptcy involving the Company or any other entity within the group.
7. Third-Party Cookies and Services
We may work with third-party services, such as advertising providers and analytics companies. These third parties may also use cookies or similar technologies on our website.
Cookies are small text files placed on your device when you visit the website. They are used to collect information about your preferences and browsing habits, maintain your settings, and tailor the products and services presented to you. Cookies are also used for statistical and analytics purposes.
Some cookies we use are session cookies — temporary files downloaded to your device that expire when you close your browser. Others are persistent cookies, which remain on your device after your browser is closed. Persistent cookies help the website recognize you as a returning user and allow you to resume your experience seamlessly.
Types of Cookies:
We may use them based on their purpose.
1. Essential cookies only
These cookies are required to access the features you've requested and navigate our website. They enable your device to download and stream data, deliver the information, products, and services you've asked for, and allow you to move between pages, use site features, and return to previously visited sections.
Session cookies collect personal data — such as your username and last login date — to verify that you are logged in. They are deleted automatically when you close your browser.
2. Functionality Cookies
Cookies recognize you each time you visit our site and save your preferences.
Session cookies collect personal data — such as your username and last login date — to verify that you are logged in. They are deleted automatically when you close your browser.
3. Cookies for performance
We use cookies to collect statistical data on site performance and to support ongoing analysis and improvements.
Cookies store anonymous data that is not linked to any identifiable individual. Session cookies are removed when you close your browser; others remain valid indefinitely.
To block or remove cookies, adjust your browser's settings. The links below walk you through the process for some of the most widely used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please note that disabling certain features may affect how parts or all of the Website function.
Online Tracking Notice
This service does not currently support do-not-track signals.
8. How We Retain Your Personal Data
We retain your personal data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods as permitted by applicable law, regulations, or orders.
We share your information with third-party trading platforms for a period of 12 months. With your consent, we will continue sharing your data for an additional 12 months.
We regularly review the personal data we hold to confirm it is no longer required.
9. International Transfers of Personal Information Where personal information is transferred to a third-party country or international organisation, such transfers are carried out in accordance with applicable data protection requirements.
Your personal information may be transferred to other countries or to international organizations outside the country in which you reside. The Company takes all necessary steps to protect personal data and ensure that individuals can effectively assert their rights and access legal recourse.
These protections apply to all individuals residing in the European Economic Area (EEA).
- Transfers to a third country or international organisation that the European Commission has determined provides an adequate level of protection for personal data, in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- This transfer is made under a legally binding and enforceable agreement between public entities or authorities, in accordance with Article 46(2)(a).
- This transfer was conducted in accordance with the standard data protection clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. These clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
For details on the security measures used to protect your personal data when transferred to third-party countries or international organisations, contact us at info@quartzvaultmarc.com
10. Protecting Your Personal Data We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, alteration, or disclosure. While we apply reasonable safeguards, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard protections and reviewing our practices regularly to address emerging risks. Access to your personal data is restricted to personnel and third parties who require it to perform their functions. Anyone with access is bound by confidentiality obligations. If you have reason to believe your personal data has been compromised, please contact us promptly so we can take appropriate action.
We have implemented appropriate organizational and technical measures to protect personal data, including safeguards against accidental or unlawful destruction, loss, or alteration. We cannot guarantee that the security of your personal data will be maintained without error, nor can we accept liability for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorized third-party access, or other causes beyond our control. Where legal or regulatory obligations require it, we may be required to disclose personal data to third parties, including public authorities. We have no control over the security measures applied to your personal data by such third parties. No method of transmitting personal data over the internet is entirely secure. We cannot guarantee the security of personal data you transmit to us online.
11. Links to Third-Party Websites
Our website contains links to third-party websites and applications. These sites and apps are not under the Company's supervision, and we are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken through third-party sites or apps.
Before accessing or using any third-party website or app, we recommend reviewing their privacy policy carefully. We also advise exercising caution before providing any Personal Data to them.
12. Changes to This Policy
Before visiting any third-party website or app, read its privacy policy carefully. Only provide your personal data to third parties once you have reviewed and are comfortable with how it will be handled.
13. Your rights regarding your personal information
You have the right to request that we verify the accuracy of Personal Data being collected about you, correct any inaccuracies, and delete any Personal Data we are not required to retain. You may also restrict the scope or types of processing applied to your Personal Data.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you provide to us. To exercise any of these rights, please submit a written request to the email address below.
Access Rights
We can verify whether your Personal Data is being processed. If it is, you may access that Personal Data.
We will provide an electronic copy of your Personal Data currently being processed. A reasonable fee may apply for additional copies. Data will be provided electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request would be detrimental to another person's rights or freedoms, we may refuse or limit our response.
Right to Rectification
You may request that inaccurate Personal Data be corrected. You may also request that incomplete Personal Data be completed, taking into account the purpose for which it is processed.
Right to Erasure
This right applies where: (a) Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and no other legal basis for processing exists; (c) you object, on grounds specific to your situation, to processing of your Personal Data based on legitimate interests pursued by us or a third party; (e) Personal Data has been unlawfully processed; or (f) Personal Data must be erased to comply with a legal obligation.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Right to Restriction of Processing
If you have concerns about the accuracy of your Personal Data, you may request that we restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or to establish, exercise, or defend legal claims, to protect the rights of another individual, or where there is a substantial public interest under European Union or Member State law.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the Personal Data you have provided to us in a structured format.
You may also request that your Personal Data be transferred directly to another controller, where technically feasible. Exercising this right does not affect your right to erasure, and it does not infringe the rights or freedoms of others.
Right to Object
You have the right to object at any time to the processing of Personal Data concerning you where that processing is based on legitimate interests pursued by us or a third party, including profiling based on those interests. If we cannot demonstrate compelling legitimate grounds for processing that override your rights, freedoms, or interests, or that are necessary for the establishment, exercise, or defence of legal claims, we will cease processing.
Regarding direct marketing, you have the right to object at any time to the processing of your Personal Data for that purpose.
Right to Withdraw Consent
You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to withdrawal.
You have the right to lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit the rights described in this section.
We will respond to requests made under this section within one month of receipt. Where necessary, given the complexity or volume of requests, this period may be extended by up to two months. We will notify you of any extension, and the reasons for it, within one month of receiving your request.
Unless otherwise provided under this section, information provided in response to a valid request will be supplied free of charge. If a request is manifestly unfounded or excessive, particularly where requests are repetitive, we may charge a reasonable administrative fee or decline to act.
If we have reasonable doubt as to the identity of the person submitting a request, we may ask for additional information to verify identity before proceeding.